We regularly provide advice, support and technical services to our customers as part of our first class service offering.

Whether you require assistance sizing the air compressor or pump unit that you need, you’re having problems with set-up, maintenance or need a repair, then give us a call or drop us an email and we’ll do what we can, as quickly as we can, to help.

Free Telephone Support

• Engineers who have not used our products before may call during installation to ask our advice on set-up.
• Maintainers may call to discuss fault symptoms and possible remedies.
• Installers of our more complex units (for example, our duplex compressor station) may struggle to align settings and fully test prior to operation.

Maintenance & Repair

• Who better to maintain your SEP installation than the manufacturer or one of our recommended maintainers, some of whom have installed hundreds or our compressors.
• We are happy to quote for carrying out periodic servicing on your compressors or other equipment.
• If your installation is not in the North West then we may arrange a visit by one of our maintainers who are local to you, in order to minimise your costs.
• We often take in out-of- warranty and sometimes very old compressors for assessment and repair – we repair just as many non-SEP units as we do our own.

Installation

• SEP does not offer a full installation service, but many of our customers do so, and we can recommend one local to your site if required.
• We can and do, however, provide direct support (remotely or on-site) to installers who need technical assistance with our products or who are installing one of our more complex units.

Please contact us with your requirements – we pride ourselves on our responsiveness, flexibility and quality and are therefore happy to help you in any way we can.

Call: 0161 428 1180

Or use the form on the right.