Customer comments

We are well aware that we regularly ‘bang on’ about service, but we genuinely feel that you can have the best products in the world (we wouldn’t be so bold…) but without the advice and service to back it up – including when things occasionally go wrong – then there’s no point. Of course, most companies claim that they have great service …

flow test device benefits

The benefits of ZONE GUARDIAN

Now that our ZONE GUARDIAN flow test device has been approved by the LPCB, we are being asked quite regularly, “OK, but what are the benefits compared to…?” Here we’ve put together some advantages of the ZONE GUARDIAN’s circulating pump: The small and modern design of our pump makes it around 2.8kg lighter (than the market alternative), making handling of the …

compressor season

It’s compressor time again!

As many of our customers know (and despite our regular launch of other products), air compressors for dry, alternate and pre-action fire sprinkler systems have been the backbone of SEP for many years. Indeed, some of Rob’s early discussions with customers were to try and widen the perception from, “Ah, you’re [just] the compressor company!” Hopefully this has been done, …

SEP Quality and Service Pays Dividends

For a number of years now, we have paid a small bonus to all staff when sales exceed a certain level, to recognise the hard work required from the small team during peaks of activity. This has tended to be only during autumn and winter when demand for compressors is higher. However, we’ve just reached yet another landmark whereby the …

ZONE GUARDIAN approval granted!

It’s been many months in the waiting but we finally have LPCB approval for our ZONE GUARDIAN flow switch testing device! We unveiled the device, which streamlines the mandatory quarterly testing of sprinkler system water flow detectors, back in November of last year (2016) to much excitement from the industry. Interest and initial enquiries poured in, much to the delight …

duplex compressor station

How many engineers does it take to build 7 duplex compressor stations in 3 weeks…?

Back in May, we were approached by an existing customer, Protec Energy, with an unusual enquiry… The need was for seven ‘compressors with duty and standby’ – effectively our duplex compressor station – something we do regularly but not often. The project is part of the Lynemouth Power Station Biomass Conversion, fire protection covering the biomass handling from the Port of Tyne …

Grundfos residential booster pump sets

Our Updated Residential Booster Pump Sets

With a growing demand for residential sprinkler systems, we have expanded our range of residential booster pump sets to include the Grundfos FireSAFE model. Designed for flexibility of installation and easy maintenance, each model in the Grundfos FireSAFE domestic range complies with BS9251:2014* and incorporates a specially designed controller. The controller’s programme is fixed and operational settings can only be …

integrated air maintenance device

New Compressor Integrated Air Maintenance Device

SEP is pleased to announce that, following a period of development and testing in response to an exciting enquiry and subsequent order from a major customer, we are now able to offer our ‘compressor with receiver’ models with an integrated air maintenance/bypass device. As most of our customers will be aware, our compressors already incorporate as many of the LPC …

We’re moving, again!

Sale Engineering moved from its ‘Warrington lockup’ to our current workshop in 2010 due to growth and a drive to hold more stock for customer convenience. Well, due to further growth, a desire to try and hold more stock of our most popular ranges (we were challenged to keep up with demand late last year!) and of course the launch …

compressor test and drain device

Compressor Test & Drain Device

We are aware from discussions with several customers that some LPC site inspectors are pulling up compressor installations which do not meet all of the relevant requirements (LPC, EN12845 or any other). One such discussion has led to us developing a compact compressor test and drain device which allows the installed air compressor to be isolated for testing or maintenance, …