Although mains-fed commercial sprinkler systems are far from the most common type, false alarms are a real pain – certainly for your client, but also for you as the maintainer! If these False alarms are due to pressure fluctuations, then we can help – we have a device which will help prevent them completely. You need a SEP Alarm Valve Booster Pump! SEP designed this …
One thing you can always expect when you deal with SEP is top-class customer service – we will always try to ensure you get the right product at the right time (even with the bare information we often receive!), and we will always get back to you quickly, even if we need to advise that we’re waiting for someone else …
So, you have a brand new shiny compressor in your valve room; or, you have taken over maintenance for a valve room which is somewhat less than new and shiny, but still…! Obviously, the compressor is installed in a nice clean, dry and dust-free environment, and is securely bolted to the wall/floor using all four points provided. One of the …
This year’s annual BAFSA conference and learning sessions (followed by the usual very busy formal dinner) were held in early November at the Marriott Forest of Arden Hotel in Coventry. Thank you to BAFSA for an engaging programme. This year’s focus was on the built environment, sustainability, and how fire sprinklers can help with the challenges faced. Firstly, Mike Leonard (CEO of …
SEP, and we suspect the whole fire sprinkler industry, has had another busy and productive year during 2025. We would like to thank our customers – big and small, regular and occasional, home and abroad – for your ongoing support. This year we have particularly enjoyed our training sessions, and the number and variety of customer engaging with us has been very exciting …
When customers attend our free training sessions, we broadly cover selection, installation, commissioning and troubleshooting for our key products – air compressors, pump initiation boards, Zone Guardian, Alarm Valve Booster Pumps, Residential and more! One of the biggest ‘bugbears’ most customers raise is setting Bailey & Mackey 1381V pressure switches! Who knew that something so small and (supposedly) simple could …
Our Ethos: Responsive, Flexible and always High Quality. That’s our promise to our customers…and our numbers back it up! We pride ourselves on having the best service and customer care that a manufacturer in the fire sprinkler industry can provide. Ask yourself – how many of my suppliers are as responsive and helpful as SEP, whether I need a quote, …
Some exciting news… we’ve had our first ever SEP wedding! We’re sure many of our customers and suppliers (both old and new) will have dealt with Anna in our office. She can be found answering the phone, quoting customers, and processing sales orders; otherwise she’ll be processing purchase invoices and paying suppliers… and drinking really weak coffee! Anna is also …
Here at SEP, we don’t ‘bang on’ about it much, but like many forward-thinking focused businesses, we still have a Vision and Values statement. Our Vision is quite simple, that: SEP and its brands are recognised globally throughout the fire sprinkler industry as being the best among our peers – for design, quality, reliability, and the service we provide. But …
It’s that time of year again, when alternate systems start being changed over from wet to dry, and client sites discover that their compressors have given up! Due to ongoing improved efficiencies following our relocation for 2023, we are able to build and hold great levels of stock, meaning that we will never let you or your clients down when …
