An example of our top customer service…

Jenni RoseLatest News Leave a Comment

Just one example of how a small company like Sale Engineering Products can be flexible enough to provide beyond-excellent service…

One of our customers called recently to say they’d forgotten to order a Pump Initiation Board needed for a job in the region, and to ask if we had it. It was a configuration we don’t carry in stock, but seeing as we have sub-assemblies ready for non-standard configurations it wasn’t a problem to make up.

The real challenge came next – firstly, the rest of the job had been ordered from someone else – that’s life, we say; but secondly, they needed it that afternoon to start work very early the next morning.

We can’t claim to do everything, or be perfect, but in this case we delivered! In fact, we not only ‘delivered’, but we delivered by hand, that very afternoon, as one of our team zipped across to Merseyside to hand the board to the on-site team.

Same day? Solved!

We can’t promise to be able to deliver on the same day every time but we will certainly try our best to help you out in any way we can. If you need a part in a rush or have any special requests, just ask and we’ll do our best to accommodate you. Please call us on 0161 428 1180 or use our contact form.

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