At the end of one of our most exciting years ever, everyone at SEP would like to send our very best wishes to all of our customers! This year for ourselves, and it seems across the industry, has just got busier and busier, and there’s a lot to look forward to in 2018. So we wish you all a very …
Unavoidable Price Rises
It is more than a little unfortunate, and almost certainly not unrelated, that ever since the fateful day of the Brexit vote we have been beset by cost increases from our suppliers. With only one or two exceptions, we have been on the wrong end of increases ranging from 7-8% up to as much as 15% – and in several …
Focus on ZONE GUARDIAN Test Module
Further to our focus last month on the ZONE GUARDIAN pump, and its advantages, we thought this month that we’d have a closer look at our flow switch test module… Similarly to the legacy product, our Test Module is a keyswitch-operated control box which activates the circulating pump to which it’s connected (or, in the case of interconnected units, several …
BAFSA AGM & Dinner 2017
This year’s British Automatic Fire Sprinkler Association AGM & dinner was held in the vibrant and developing city of Liverpool, at the (sprinkler fitted, of course) Marriott Hotel in the city centre. After an hour or so for colleagues to catch up with a coffee, the formal proceedings of the AGM got under way. BAFSA Chairman, John McCann’s commentary focused …
Customer comments
We are well aware that we regularly ‘bang on’ about service, but we genuinely feel that you can have the best products in the world (we wouldn’t be so bold…) but without the advice and service to back it up – including when things occasionally go wrong – then there’s no point. Of course, most companies claim that they have great service …
The benefits of ZONE GUARDIAN
Now that our ZONE GUARDIAN flow test device has been approved by the LPCB, we are being asked quite regularly, “OK, but what are the benefits compared to…?” Here we’ve put together some advantages of the ZONE GUARDIAN’s circulating pump: The small and modern design of our pump makes it around 2.8kg lighter (than the market alternative), making handling of the …
It’s compressor time again!
As many of our customers know (and despite our regular launch of other products), air compressors for dry, alternate and pre-action fire sprinkler systems have been the backbone of SEP for many years. Indeed, some of Rob’s early discussions with customers were to try and widen the perception from, “Ah, you’re [just] the compressor company!” Hopefully this has been done, …
SEP Quality and Service Pays Dividends
For a number of years now, we have paid a small bonus to all staff when sales exceed a certain level, to recognise the hard work required from the small team during peaks of activity. This has tended to be only during autumn and winter when demand for compressors is higher. However, we’ve just reached yet another landmark whereby the …
ZONE GUARDIAN approval granted!
It’s been many months in the waiting but we finally have LPCB approval for our ZONE GUARDIAN flow switch testing device! We unveiled the device, which streamlines the mandatory quarterly testing of sprinkler system water flow detectors, back in November of last year (2016) to much excitement from the industry. Interest and initial enquiries poured in, much to the delight …
How many engineers does it take to build 7 duplex compressor stations in 3 weeks…?
Back in May, we were approached by an existing customer, Protec Energy, with an unusual enquiry… The need was for seven ‘compressors with duty and standby’ – effectively our duplex compressor station – something we do regularly but not often. The project is part of the Lynemouth Power Station Biomass Conversion, fire protection covering the biomass handling from the Port of Tyne …