These are strange times indeed – and we are very conscious that for many people they are worrying, uncertain and in many cases much worse as lives are lost. Greater Manchester is also currently subject to a ‘semi-lockdown’, and our MD is in quarantine prior to a minor operation required by his daughter. So of course it is with mixed …
As many of our customers will know, pre-fabricated pump initiation boards are one of the products upon which SEP was founded. We know what we’re doing, and our discerning customers will know that when they buy these products from us they are getting the best on the market (though we admit, not necessarily the cheapest). We believe our EN12845-compliant boards are still …
It’s an unbelievable 5 weeks since the official ‘return to work’ was announced by the Government, and we published our own Risk Assessment documents. We say ‘return to work’ even though we were never ‘off’, but we did have a couple of quiet weeks back in April. Since then, we have just got busier and busier. We are pleased to …
One of our main focus points over the last five years (alongside maintaining our high levels of product quality) has been customer service – basic things such as fast response times and a flexible approach. So it’s nice when customers take the time to respond positively and recognise our efforts. Some recent examples are: “Brilliant thanks team. I will submit …
Sometimes, the best laid plans go awry…and in contrast, some things that were not planned at all just seem to work. The latter can be said of our Dry Riser Test Pump, which was developed almost by chance late last year and has developed an interest that we didn’t see coming. OK, compared to some of our other products it’s …
On Sunday 11th May the Prime Minister announced a partial easing of the Covid-19 lockdown in order to start revitalising the economy… subject to measures necessary to keep the population as safe as possible. Like all companies re-opening after the Covid-19 lockdown (or increasing staffing, as we have at no point been closed, due to ongoing customer demand) we are …
Rob, our MD, has been managing customer demand, staffing and furlough rotations throughout the Covid-19 lockdown. He thought it might be interesting to ask our non-British employees (Milan, our Workshop Supervisor, and his partner Katarina) to write something about how they’ve been managing away from their families and home country during this strange and worrying period. The rest of this …
Since we’ve had a bit more ‘working from home and thinking’ time, we’ve been doing lots of work in the background including redesigning the downloads section of our website. With so many datasheets, instruction manuals and other information to share, it was getting difficult to keep track of everything and we know some customers were struggling to find exactly what …
A number of months ago, we reported that the English Government was launching a ‘Building a Safer Future’ consultation on improving fire safety in high rise buildings. We’re pleased to be able to share the progress that has now been made. Earlier in the month (April 2020), the Government released more information about a proposed Fire Safety Bill, which would …
During current events, and despite our announcements, a number of customers have asked if we are still open, and what stock we have – so we thought an update would be helpful. We are continuing to meet all of our customers’ needs, and to the outside world our presence and service continues to be seamless. To minimise the risk to …
