Our MD, Rob Bell, attended the 2016 BAFSA Challenge at Mottram Hall, Cheshire on Thursday 23rd June after an invitation from Grundfos. Rob and fellow BAFSA team members took part in a series of (supposedly!) fun team-building & networking events with the day ending in a barbeque and presentation. The day, which was held in the slightly malodorous but picturesque gardens of Mottram Hall …
Customer service: the Good, the Bad, but never the Ugly!
We pride ourselves on our top quality fire sprinkler parts and top customer service, however given that the majority of our products are made to bespoke specifications, the room for error is substantial. Our attention to detail and skilled engineers means that over 99% of the time we deliver orders with no issues whatsoever, but it doesn’t always work out that …
First unit sold from our residential riser range
Following the recent launch of our compact and inexpensive stainless steel residential riser range (residential or domestic valve set), we were contacted by one of our customers, Hall & Kay, to ask if we could help formulate a solution to a minor works problem they had inherited. A small block of flats in Lancaster, which had a sprinkler system in the stairway, …
Good Vibrations? Some advice on correct compressor installation
Our Operating & Maintenance instructions state that, amongst other things, our wall-mounted units must be securely bolted to the wall prior to initiation. Here’s why… We were recently contacted by one of our customers to advise us that a compressor we had sent (to replace one which had failed) was suffering from electrical problems. We are proud of our quality and workmanship …
SEP Residential Riser Assembly
Following many customer requests, and after some time in product development, we are proposing the introduction of a compact design residential riser assembly. The various options are illustrated in the images and data table below. The unit is specifically designed to be both smaller and cheaper than many risers currently available; and in addition, rather than having to work around …
BAFSA Seminar: Residential fire sprinklers and vulnerable people in residential care
On 17th March we attended a BAFSA seminar at the very picturesque Moat House in Acton Trussell, Staffordshire, focused on protecting the elderly and vulnerable from fires in residential care premises and sheltered housing. A number of presentations were given and, as usual, many thought-provoking issues were raised. Fire sprinklers within residential and domestic environments are a growing trend and …
Low Pressure Air Compressors
At Sale Engineering we have noticed a recent increase in the number of requests for air compressors which are asked to perform at what are fairly low pressures and/or tight differentials. In fact, during the last quarter we have supplied over three times as many low pressure models than the previous quarter! As many of you will know, our standard …
Striving for even better quality – ISO9001 accreditation
As most of you will be aware, Sale Engineering Products already has ISO9001:2008 accreditation – something which we are proud is tested and renewed annually by TUV UK Ltd*. In conjunction with TUV, we aim to transition to the 2015 version of ISO9001 accreditation as soon as possible. ISO9001 has already helped us more readily document our processes, internal checks and quality …
Merry Christmas – Important information about our holiday shutdown
It’s been an interesting year at Sale Engineering. We’ve achieved some good steps forward and we hope all of our customers have been very happy with our products, service and responsiveness (or at least that you’ve told us about it if you’re not!). Next year is due to be even better, with more product and service developments and hopefully even more and happier customers. …
Sale Engineering announces Product Recycling trial
We are now offering a unique service in allowing customers and their clients the opportunity to recycle products which have been replaced. In order to gauge interests, costs and benefits, we are offering this service initially on a 4-month trial from now (November 2015) until 31 March 2016. If any customer purchases one of our new units (compressor, alarm valve booster …