As most of you will be aware, Sale Engineering Products already has ISO9001:2008 accreditation – something which we are proud is tested and renewed annually by TUV UK Ltd*. In conjunction with TUV, we aim to transition to the 2015 version of ISO9001 accreditation as soon as possible. ISO9001 has already helped us more readily document our processes, internal checks and quality …
Merry Christmas – Important information about our holiday shutdown
It’s been an interesting year at Sale Engineering. We’ve achieved some good steps forward and we hope all of our customers have been very happy with our products, service and responsiveness (or at least that you’ve told us about it if you’re not!). Next year is due to be even better, with more product and service developments and hopefully even more and happier customers. …
Sale Engineering announces Product Recycling trial
We are now offering a unique service in allowing customers and their clients the opportunity to recycle products which have been replaced. In order to gauge interests, costs and benefits, we are offering this service initially on a 4-month trial from now (November 2015) until 31 March 2016. If any customer purchases one of our new units (compressor, alarm valve booster …
Small job, big thanks
To quote a happy customer: “Thanks for your efforts! Fantastic service.” – that’s what our customers like, and so do we. We received a call just before 4pm to ask if we had any calibrated gauges in stock. Our gauges are calibrated to order so they’re ‘fresh’ and therefore we don’t keep them on the shelf. At 4pm our workshop …
Oil Free Air Compressors
If you are looking for easier installation and maintenance, our range of Oil Free Compressors may just fit the bill. Whilst still offering the same level of reliability and ease of installation as the lubricated versions, our oil-free models have many advantages. Without the need to regularly add and replace oil, maintenance is low and there’s also no risk of leaking …
Top 10 Tips for Compressor Installation & Maintenance
We were asked this month for some compressor spare parts, and when we asked for the serial number, we tracked back in our quality system to find the compressor was well over 10 years old! Impressive. On the other hand, you may be surprised – as we are – that some owners of compressors for fire sprinkler systems seem to …
An example of our top customer service…
Just one example of how a small company like Sale Engineering Products can be flexible enough to provide beyond-excellent service… One of our customers called recently to say they’d forgotten to order a Pump Initiation Board needed for a job in the region, and to ask if we had it. It was a configuration we don’t carry in stock, but …