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Following on from our article last month ‘It’s Compressor Season Again!‘ (in relation to the increase in demand for compressors at this time of year, as alternate systems are switched over from wet to dry for the winter), we thought it might be useful to talk about Air Maintenance Devices, or AMDs. AMDs are introduced into a system where fine …
It’s that time of year when most alternate sprinkler systems are changed over from wet to dry for the winter months, as the risk of water freezing increases. Aside from our ‘new project’ sales, this is when we see a big increase in sales for ‘maintenance and repair’ reasons as some compressors fail to start up or work properly after sitting unused …
Here at SEP we’re constantly reviewing the latest legislations and guidance when it comes to anything fire sprinkler related. Over the last few months, and years, we’ve been keenly following the Grenfell enquiry and review and in light of that, the Government’s recent Building Safety Bill. Another campaign we feel passionately about is for schools to have fire sprinklers fitted …
As some customers will have noticed recently, there is a new name appearing on our emails and answering the phones – Cameron Moors was appointed as Assistant Manager, actually back in February, with a view to supporting the sales/customer support desk, focus on stock and supply chain, and improve planning and organisation in the factory. Our MD, Rob, asked him …
As part of our range of spares and accessories, we offer various orifice fittings (unions, brass plates, other fittings) and many customers take advantage of these when carrying out installations and maintenance. Machined orifice plates have proven difficult for customers to source (so, of course we can help, this is what we’re here for). They are often in brass, but …
These are strange times indeed – and we are very conscious that for many people they are worrying, uncertain and in many cases much worse as lives are lost. Greater Manchester is also currently subject to a ‘semi-lockdown’, and our MD is in quarantine prior to a minor operation required by his daughter. So of course it is with mixed …
As many of our customers will know, pre-fabricated pump initiation boards are one of the products upon which SEP was founded. We know what we’re doing, and our discerning customers will know that when they buy these products from us they are getting the best on the market (though we admit, not necessarily the cheapest). We believe our EN12845-compliant boards are still …
It’s an unbelievable 5 weeks since the official ‘return to work’ was announced by the Government, and we published our own Risk Assessment documents. We say ‘return to work’ even though we were never ‘off’, but we did have a couple of quiet weeks back in April. Since then, we have just got busier and busier. We are pleased to …
One of our main focus points over the last five years (alongside maintaining our high levels of product quality) has been customer service – basic things such as fast response times and a flexible approach. So it’s nice when customers take the time to respond positively and recognise our efforts. Some recent examples are: “Brilliant thanks team. I will submit …
Sometimes, the best laid plans go awry…and in contrast, some things that were not planned at all just seem to work. The latter can be said of our Dry Riser Test Pump, which was developed almost by chance late last year and has developed an interest that we didn’t see coming. OK, compared to some of our other products it’s …
